Delivery and Returns

Our delivery and returns policy is clear and transparent. If you have any questions, please contact us

Delivery & Returns

Your order will be dispatched within 48 hours after the order has been placed.



UK DELIVERY

Type of Delivery

How much will it cost?

Standard Delivery

£3.95

Free delivery if you spend over £30

Next Working Day Delivery

£7.95

Providing you have ordered before 2pm, you will receive your items the very next working day  (this does not include Saturdays, Sundays or Bank Holidays)

 

INTERNATIONAL DELIVERY

Region

How much will it cost?

European Union

£15

(Please note orders over 5kg may incur a surcharge)

Rest of the World

£20

(Please note orders over 5kg may incur a surcharge)

 

We will send you an email to confirm your order has been despatched.

The couriers we use are;

Royal Mail

Parcelforce

DPD

Saturdays, Sundays and all bank holidays are classed as non-working days.

 

Returns

  • You can return any item for a refund within 28 days of receiving your original order.
  • Before returning any item, we do ask that it is in the same condition as when you first bought it, ensuring the tags are still attached. Please ensure you have taken reasonable care to make certain that it is returned safely and not damaged in transit. Please include original packaging where possible.
  • We recommend you obtain proof of postage.

Our returns address is:

English Designer Gifts
Forge Works
The Green
Gateforth
Selby
North Yorkshire
YO8 9LF
England